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Are Muslim businesses obliged to accept returns from customers ?

· 24 Ramadan 1425 AH1 min readFatwa 13138English
Finance and Commerce

Question

The question text was not published separately; the title stands in for it.

Are Muslim businesses obliged to accept returns from customers ?

Answer

They are not obliged, but are encouraged to do so.

The Hadith mentions, ?Whoever accepts a return from a Muslim, Allah will forgive that person?s sins on the day of Qiyaamat.? (Abu Dawud)

and Allah Ta'ala Knows Best

Ml. Imraan Vawda
FATWA DEPT.

Answered by
Ml. Imraan Vawda
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